Log in and reset your password
Log in with your email or verified phone and your password, or with a one-time code, and reset a forgotten password with an email code.
On this page
Log in with a password
- Open the log-in page.
- In Email or phone, type the email address of your account.
- Type your Password and select Log in.
A phone number works only after it is verified. Verifying a phone needs SMS, which is not set up yet, so use your email for now.
Log in with a one-time code
When verification codes are set up, the page shows a How to log in switch with Password and One-time code.
- Select One-time code.
- Type your email in Email or phone and select Send code.
- Enter the 6-digit code from your email and select Log in.
Reset a forgotten password
- On the log-in page, select Forgot your password?
- Type the email of your account in Email or phone and select Send code.
- Enter the 6-digit code, type a New password, and select Set new password.
- Log in with the new password.
For your safety, the page says a code is on its way whether or not an account exists for that email.
Note: If the page says codes are not set up yet, password reset is not available, and the admins of your business cannot reset your password for you. Write to support from the email on your account.
After you log in
- Owners and admins land in their business.
- Staff who only use self-service land on their own home page. See Staff self-service: your home page.
Related articles
Create your X account
Sign up with your name, mobile number, email and password, confirm the email code, and X creates your first business for you.
Accept your invite and log in
For staff and managers: open the invite link from your employer, create your login with your email or use an existing one, and accept.
See and end active sessions
See the browsers where you are logged in, sign out any you do not recognise, and suspend a member whose access should stop now.
Still need help?
Write to us with your business name and what you were trying to do. We answer by email.