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Refund and cancellation policy

Last updated: 30 Oct 2026

Effective from: not yet in effect (draft)

Draft, pending legal review

This text is a draft. A lawyer has not reviewed it yet, and it may change before it takes effect.

1. During beta

Plans without a published price are free during beta. Nothing is charged, so there is nothing to refund.

2. Cancelling a paid plan

  • The owner can cancel from Plan and billing in X, or by writing to us.
  • The plan stays active until the end of the period you paid for. It does not renew after that.
  • Your data is not deleted when you cancel. To delete it, see the account deletion page.

3. Refunds

  • If we charged you twice or by mistake, we refund the extra amount.
  • We do not refund part of a billing period after you cancel, unless the law requires it.

Refunds go back to the original payment method. The time it takes to reach you depends on your bank or payment method.

4. How to ask for a refund

Write to narayanaglobalventures@gmail.com with your business name, the invoice number and the reason.

5. Invoices and GST

Every paid invoice shows GST separately. When we refund a payment, we issue a credit note.