See and end active sessions
See the browsers where you are logged in, sign out any you do not recognise, and suspend a member whose access should stop now.
Your own sessions
- Go to Settings → My account.
- Under Active sessions, check each browser: its name, IP address and when it was Last active. The one you are using is marked This browser.
- Select Sign out next to any you do not recognise.
If you think someone knows your password, change it. Changing your password signs out your other sessions.
Stop a member's access
Go to Admins and members and select Suspend next to the member. They can no longer use the business until you select Reactivate. To end it for good, select Remove.
You need the Invite and manage members permission.
Related articles
Change your password and details
Update your name, change your login email with a code to your current login and one to the new address, and change or set your password from My account.
Invite admins and managers
Invite the people who help run your business, give each a role and the branches they can see, and suspend or remove them later.
Read the activity log
See who changed what and when in your business, filter by record type and dates, and know when support viewed your business.
Still need help?
Write to us with your business name and what you were trying to do. We answer by email.