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Set up departments and designations

Group staff into departments, nest a department under another or limit it to one branch, and keep a list of designations with an optional level.

Updated 30 Oct 2026 · 1 min read · For: Owners, Admins and managers

On this page
  1. Departments
  2. Designations
  3. Use them

Departments

Departments group your staff, for example Sales, Kitchen or Packing. The staff list groups people by department.

  1. Go to Settings → Departments.
  2. Enter the Department name.
  3. In Part of, choose Top level, or a department it sits under.
  4. In Branches, keep All branches, or pick the one branch it belongs to.
  5. Select Add department.

To rename a department, change its name in the list and select Save changes. Select Delete to remove one. A department cannot sit inside itself.

Designations

Designations are job titles, such as Supervisor or Cashier.

  1. Go to Settings → Designations.
  2. Enter the Designation.
  3. Level is optional. It is a rank used only to sort the list.
  4. Select Add designation.

Use them

Pick a department and a designation when you add or edit a staff member. To move many people at once, see Change many staff at once.

Still need help?

Write to us with your business name and what you were trying to do. We answer by email.

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