Delete your account
Ask to delete your login, confirm with an email code, and cancel within 30 days. What happens to business and staff records.
Delete from My account
- Go to Settings → My account and find Delete my account.
- Select Ask to delete my account.
- Enter the 6-digit code we send to your email.
- Select Delete my account in 30 days.
Your login is deleted 30 days after you ask. Until then the page shows the date and a Cancel deletion button.
If the page says deleting needs a verification code and no code channel is set up, write to support from the email on your account.
If you own a business
You cannot delete your account while you own a business. Delete the business first. See Delete a business.
If you are a staff member
Self-service does not have a delete button. Write to support from the email you log in with. Your employer keeps your attendance and payroll records as part of its business records.
The full policy is on the account deletion page.
Questions
Does deleting my account delete my staff records?
No. Staff records stay with each employer, as the law requires. Ask your employer to correct or remove them.
Related articles
Change your password and details
Update your name, change your login email with a code to your current login and one to the new address, and change or set your password from My account.
Delete a business
As the owner, ask to delete a business and everything in it, with a 30-day wait during which you can cancel. Download what you need first.
Your self-service home page
For staff: what you see after you log in, how to move between your attendance, leave, payslips and profile, and how to change the language.
Still need help?
Write to us with your business name and what you were trying to do. We answer by email.